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Privacy Policy

HookWeb Design
Last Updated: 4/29/2026

1. Introduction

HookWeb Design (“we,” “our,” or “us”) is committed to protecting your privacy.

This Privacy Policy explains how we collect, use, and protect your information when you interact with our website, services, and the Smart Growth System™.

2. Information We Collect

Personal Information

We may collect:

Name

Email address

Phone number

Business name and details

Usage & Technical Data

We may automatically collect:

IP address

Browser and device information

Pages visited and interactions

Referral sources

Communication Data

When interacting with our systems:

Form submissions and chat messages

SMS/text message interactions

Call-related data (timestamps, call events; not recorded unless explicitly disclosed)

3. How We Use Your Information

We use your information to:

Provide and operate our services

Set up and manage automation systems

Respond to inquiries and support

Send service-related communications

Improve system performance and user experience

👉 We do NOT sell or share your personal information for third-party marketing.

4. SMS, TCPA & A2P 10DLC Compliance

By providing your phone number and submitting any form on our website or through our systems, you expressly consent to receive communications from HookWeb Design, including:

SMS/text messages

Phone calls (including automated or pre-recorded messages, where applicable)

These communications may include:

Appointment confirmations and reminders

Lead response messages

Service updates and notifications

Follow-up communications

Consent Requirements (TCPA Compliance)

Consent is not a condition of purchase

You may opt out at any time

Message frequency may vary

Opt-Out Instructions

You can opt out of SMS communications at any time by:

Replying STOP to any message

Contacting us directly

After opting out, you will no longer receive SMS messages unless you opt back in.

Message & Data Rates

Standard message and data rates may apply based on your mobile carrier.

A2P 10DLC Compliance Statement

We comply with applicable messaging regulations and carrier requirements, including A2P 10DLC standards.

Messages are sent only to users who have opted in

We maintain records of consent where required

We do not use purchased or third-party contact lists

5. How We Protect Your Information

We implement reasonable technical and organizational safeguards.

However, no system is completely secure, and we cannot guarantee absolute protection.

6. Third-Party Services

We use third-party providers to operate our services, including:

CRM systems

Automation platforms

Messaging providers

These providers may process data on our behalf under strict confidentiality and security requirements.

7. Data Retention

We retain information only as long as necessary to:

Deliver services

Comply with legal obligations

Resolve disputes

Enforce agreements

8. Your Rights

You may have the right to:

Access your data

Correct inaccurate data

Request deletion

To request changes, contact us below.

9. Cookies & Tracking

We use cookies and tracking technologies to:

Improve user experience

Analyze traffic

Optimize performance

You may control cookies through your browser settings.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted with a revised date.

11. Contact Information

HookWeb Design
Email: [email protected]
Phone: (833) 785-2433
Website: https://hookwebdesign.com